Customer Testimonials

Wallis & Son enjoys high levels of repeat business across all departments, from car sales and servicing to petrol sales and purchases made in their convenience store. These are just some of the many customer testimonials supplied by Wallis & Son's regular customers.

Just a short note to say thanks very much for sorting my car out, it is very refreshing to receive such excellent customer service and at sensible prices too.

We have enjoyed an excellent relationship with Wallis & Son for more than a year. The Cambridge University Estate Management & Building Services' Maintenance Unit operates a surprisingly large and varied fleet of vehicles featuring everything from compact cars to tipper trucks. Wallis & Son provide our fleet maintenance and you can always rely on them to perform every task to an extremely high standard.

From time to time, like all sizable fleet operators, we require breakdown recovery, and Wallis & Son offers prompt service. They provide very good customer care and offer us courtesy vehicles without us having to ask. In fact, we are delighted with every aspect of their service.

I am the Managing Director of Labute Group Ltd based in Milton on the Cambridge Printing Park. We are a fast-growing lithographic and digital printing business and also distribute Maxibit portable display product range throughout the UK. It's vitally important that our sales and distribution staff remain mobile and need a reliable, trustworthy fleet maintenance provider.

We have been using the services of Wallis & Son's workshop for the past three years or so. On each and every occasion we have enjoyed the levels of customer care provided. I personally have been very pleased with the excellent workmanship provided by their technicians. Nothing is ever too much trouble for them and at no time have we had any problems. You can believe what they tell you, and unlike some garages, they'll carry out the work when they say they will.

Wallis & Son provide us with a courtesy car while servicing or repair work is being carried out on one of our vehicles, and if available, they'll lend us a van from the courtesy fleet. All this care and attention helps to keep our business mobile. We have recently started using the services offered by the Wallis & Son Active Tyres operation which have proved to be very useful. We will be in touch with Active Tyres again in the near future.

My husband and I bought a car from Wallis & Son five years ago and have remained loyal to the dealership since then. We still own the car, a Mercedes-Benz E-Class Estate, and enjoy its space and versatility. It's a wonderful car to own and Wallis & Son provide its maintenance. We take our second car there too.

Tony and I have always enjoyed their thoroughly professional service and customer care. Every time we take our cars into Wallis & Son we know that we can trust them to carry out the servicing and repair work to a commendable standard. Every member of staff that we have encountered has been very helpful and friendly. I used to own a battered old car that I couldn't bear to part with. Parts were becoming difficult and expensive to obtain but the team at Wallis & Son not only found the parts but often fitted them for nothing too!

We also like the fact that there is a continuity of service. Unlike many dealerships, you are likely to see the same friendly faces each time you visit as Wallis & Son have very low staff turnover, which is unusual in an industry renowned for staff joining and then leaving in quick succession.

The team seem to take great pride in where they work and the work that they do. On our recent visit to the workshop we found almost 'clean-room' conditions with the floor being spotless. My husband and I would recommend Wallis & Son to anyone.

My family and I have been using the services provided by Wallis & Son for around five years. During that time we have taken a variety of cars to the workshop for servicing and repairs. They're very dependable and honest, and can be trusted to carry out the work when they say they will. Unlike many other garages they will slot in our service bookings at our convenience and not theirs. They take the time and trouble to explain any work that needs to be undertaken and we can relax safe in the knowledge that our cars are in very capable hands.

I took a BMW into Wallis & Son for servicing towards the end of its new car manufacturer warranty. I believe that I received an even higher level of service than I could have expected at a main dealership. On almost every occasion my wife and I have been provided with a courtesy car and my son now takes his car to the dealership for servicing too.

We also enjoy the relaxed and friendly atmosphere and the way they deal with customer's enquiries. My wife feels very comfortable when visiting Wallis & Son, and this is not something that often happens at motor dealerships, where even in this day and age, the industry is very male dominated and women can often feel intimidated and patronised by staff at garages when buying a car or having one serviced.

On the subject of buying cars, I purchased a Mercedes-Benz ML270 4x4 from Wallis & Son about a year ago. We still run the car which has proved to be superb on our long continental trips across to our holiday home in Spain. It soaks up the miles and cruises effortlessly along the French autoroutes. What's more, it copes well with the rough tracks down to villa.

Wallis & Son prepared the car well making sure that any faults were fixed post-sale, servicing the car and valeting it throughout. I quite often have a look at the cars that the dealership offers and I'm always impressed with the overall quality of the display and with the variety of different models available at any one time. There's something there for just about everyone.