Servicing

The Workshop

Elliot Wallis is in overall charge of the workshop operation at Wallis & Son with Shatish Bhundia as Workshop Controller. Wallis & Son is a member of the Good Garage Scheme which means that the dealership must adhere to a strict code of conduct. Only the very best service garages are permitted to join the scheme which is designed to maintain the highest workmanship and customer service standards. To ensure that these standards are upheld, every member is regularly assessed by the organisation's own highly skilled technical inspectors. Wallis & Son is also a member of the Retail Motor Industry Federation (RMI) which provides customers with further reassurance.

Wallis & Son has invested more than half a million pounds in order to provide the Service Workshop with the very best facilities. This highly impressive workshop includes the latest tools and 'SNAP-ON' multi-franchise computerised diagnostic fault finding systems are featured along modern 'Seal Lifter' ramps which magically disappear into the concrete floor whilst not in use to save space. The up-to-date MOT testing bay can provide tests on all cars and light commercial vehicles, Elliot and Shatish ensure that there are almost 'clean-room' conditions within the workshop which you can view from the comfortable reception area whilst waiting for your vehicle to be MOT tested.

Everything from routine servicing to major repair work is undertaken on all makes and models and the accomplished technicians are highly-trained to deliver the best possible workmanship.

You will find the workshop open from 8.30am till 5.30pm Monday to Friday and from 8.30am until 1.00pm on Saturday.

Car Servicing

Only genuine manufacturer replacement parts are used during servicing and repairs and our labour rates are extremely competitive against those charged by many main dealers. What's more, servicing can be performed on new vehicles still covered by the manufacturer warranty as all tasks are performed exactly to makers' service specification. This means that you can receive the highest quality workmanship at a value-for-money price. Several members of the workshop team have remained with the dealership for more than 20 years which helps when it comes to providing continuity of service.

MOTs can be carried out while you wait, but for longer periods Wallis & Son offers a courtesy car.

Read comments from a few of the many satisfied workshop customers on the Customer Testimony page. A considerable number of local businesses use the services available at Wallis & Son, and Cambridge University regularly maintain their fleet of 50 vehicles through the workshop.

Courtesy Car

The company operates one of the largest courtesy fleets in the region and the new Vauxhall Corsas are replaced every two years. Running a large courtesy fleet assists in reducing lead times. Book your vehicle into the recently expanded and modernised workshop and the eight expert technicians can often begin work the very next day. Hardly surprising then that Wallis & Son have many repeat customers who are delighted by the excellence of workmanship and reasonable labour rates charged. The company's primary focus is customer service and this is evident in everything they do.

Air Conditioning Servicing

As we all know, air conditioning keeps you cool, comfortable and alert at the wheel. It can also reduce driver error caused by fatigue or frustration and can help with the de-misting of windows.

Although most vehicles are now fitted with air-conditioning as standard, strangely the system is not often included in the manufacturer's servicing schedule. A poorly-maintained air-conditioning unit can also drain power from your vehicle's engine and increase fuel consumption dramatically.

It's also worth noting that if your vehicle's air-conditioning system has not been maintained regularly it can harbour harmful fungal spores, especially if the system hasn't been operated for a while. When you switch on your vehicle's air con unit these spores are released through the ventilation system. When inhaled they can have harmful effects on your health and it is possible that you may experience unpleasant flu-like symptoms.

Not regularly servicing the system could mean that it fails just at the moment when you need it most, in the heat of the summer or when demisting windows in the damp or cold of winter. Repairs almost always turn out to be a lot more expensive than a service and, as the old saying goes, prevention is better than cure. Wallis & Son's technicians are highly experienced in the field of vehicle air-conditioning maintenance, and can change poly-filters, disinfect the system and re-gas your vehicle's air conditioning unit to ensure that it's working safely and efficiently.

To avoid reduced performance, bigger fuel bills and future costly repairs, let Wallis & Son carry out a service on your vehicle's air conditioning system. It will save you some potentially heavy bills in the long run.